Terms & Policies
Tulani Manor and Tulani Boutique Lodge are located in Balule Nature Reserve, Greater Kruger. This page explains where to find the terms that apply to your stay, including booking, payment, cancellation and child-suitability information.
BOOKINGS, PAYMENT, CANCELLATIONS AND REFUNDS
Rates, availability, payment terms, levies, and cancellation and refund terms vary by property, dates and booking channel. The terms for each reservation are shown by the platform where the booking is made and in the reservation details.
ONLINE TRAVEL AGENCY BOOKINGS
The cancellation and refund policy shown by the relevant online travel agency applies to that booking.
DIRECT BOOKINGS
Please review the terms shown in the Tulani booking platform for your chosen lodge before confirming your reservation. View availability and booking terms for: Tulani Manor | Tulani Boutique Lodge.
CHILDREN AND LODGE SUITABILITY
Children’s age requirements, room suitability, occupancy limits and applicable rates may differ between the two lodges and the selected room or rate. Please check the information for your chosen property and reservation before booking. If anything is unclear, contact us before confirming.
GUEST SAFETY AND LIABILITY
Both lodges are in a natural bush environment. Please follow the safety guidance provided by the lodge team, particularly in unfenced areas and during activities or game drives. For the terms that apply to your reservation, please refer to the booking information and confirmation from the platform where you booked.
For questions, contact info@tulani.co.za or +27 73 787 9724.